The Lifestyle Director is responsible for creating, planning, and executing comprehensive programming for the combined Pine Shadows and On The Greens communities. The Lifestyle Director will oversee the operations and set the direction for the community programs, events, classes and activities. This successful candidate will play an important role in the community and will be tasked with helping share the vision and story of the community to current and prospective home buyers.
Other responsibilities will include: establishing and implementing general policies and procedures for activities; developing and nurturing a viable network of local and resident volunteers; developing, promoting, editing, producing and distributing community newsletters; maintaining the community website for lifestyle events and programs; overseeing all social media; producing, maintaining and following an annual budget for activity income and expenses; providing monthly lifestyle reports for activities; and, performing other duties as assigned.
Essential Job Duties and Responsibilities:
Engages with and interviews current residents to understand their interests, strengths and talents for activities in their community. Builds working relationships with residents and communicates with them about upcoming events and activities and ways to get involved.
Researches, evaluates, approves, develops and modifies community events and programs (both on and off-site), according to resident interests. Determines resident programming preferences, talents and needs. Tracks resident activity participation and adjusts calendar events accordingly. Evaluates programs to make sure the quality and content of programs fits the needs of the majority.
Interviews prospective customers to understand their interests, strengths and talents for activities in their community as they determine where they want to live. Shares the programming available in the community and vision for the community. Participates in or leads tour of community with customers.
Keeps a database of prospects and residents’ information along with their interest and talents for future programming. Goal is to draw on residents for leadership opportunities (ie, leader of the hiking club) to further the residents’ engagement in the community.
Maintains a calendar of activities and events that provide a variety of experiences for all residents and reviews the activities with prospective customers.
Creates email and event marketing pieces for constant contact with residents. Creates and distributes weekly community updates via email or paper. Shares with customers interested in the community.
Develops and executes a ‘Stay and Play’ program to help customers experience a short term stay in the community and provides insight of community lifestyle to customers. Plans activities for the prospects while in the community such as a golf, wine tour, pickleball.
Partners with the golf course management to develop programming at the course grill such as ladies book club, wine tastings, customer happy hour, etc.
Prepares budget and monitors expenses while maintaining budget targets. Manages departmental needs and goals within department budgets.
Maintains equipment and/or rooms for resident activities.
Provides strategic direction for the community regarding activities programming. Organizes and implements Active Adult activities intended to improve the resident’s physical, social, and emotional health. Activities should encompass therapeutic and recreational activities to include individuals with disabilities or special needs. Develops and implements programs of interest and meaning to our residents in order to enhance their lives.
Establishes and maintains an active network of resident and community volunteers and other community resources as well as network of local vendors to incorporate in events both on and off-site. Supervises as needed.
Partners with the entire community team to enhance the overall lifestyle in the community and draw customers to the community.
May perform other duties as needed and/or assigned.
Accounting Assistant Skills and Qualifications:
Bachelor’s degree preferred.
Two plus years related experience and/or training.
Able to clearly present information through the spoken word. Can accurately communicate, providing the necessary level of detail even under stressful or demanding conditions. Ensures a positive attitude and team orientation is exhibited in verbal and non-verbal communication.
Solid performance management skills, including the ability to communicate performance expectations, document performance conversations, coach and document performance issues and complete performance management expectations as guided by the company.
Demonstrated ability to use independent judgment and discretion to make decisions designed to achieve company expectations and goals for the community.
Able to operate standard office equipment.
Ability to effectively utilize technology including use of computers, iPad/Tablet use, Word programming, internet access, email, and social media.
Must be proficient in Microsoft Office products, particularly Word, Excel, PowerPoint, and Publisher, and the use of Internet resources
Outstanding customer service skills/presentation
Enthusiastic, positive, caring and compassionate towards others.
Able to work a flexible schedule. Some evenings, holidays, and weekends may be required.