What is the Covid-19 Financial Assistance Program?
It is an assistance program that will provide deferral of rent payments for residents who can provide evidence of a financial hardship as a result of Covid-19.
Please note this plan has features outlined below and in all cases, residents are expected to ultimately pay all rent contractually due.
How is financial hardship defined and who qualifies for this program?
Financial hardship is defined as a loss of income through layoffs or reduced hours due to Covid-19
Residents must complete an application for the program:
Residents must provide proof of loss of income due to Covid-19 such as:
If unemployed, proof of unemployment filing or unemployment benefit verification.
If job hours are cut, a letter from employer indicating the current average hours worked per week and rate of pay.
If furloughed, a copy of the document used by employer notifying furlough
If terminated, a copy of the document used by employer notifying termination.
Residents sign a Payment Deferral Agreement that confirms their commitment to begin payments toward current and all deferred rent.
Who do I contact to apply for the Financial Assistance Program?
Contact your Community Staff for the Application and the amount of rent you would like to defer.
The Team will provide you with the Proof of Financial Hardship which you will fill out attesting to your financial loss.
Once you have submitted the Application and Proof of Financial Hardship, it will take approximately 3 days for an approval or denial.
How will I be notified about my Application?
If Approved, a Payment Deferral Agreement will be provided for signature.
To practice Social Distancing, please provide your email on the Application and all documents and approvals or denials will be sent electronically.
Will my information be shared with others?
Please be assured that all your information will be held in strict confidence.
If I still have questions, who should I contact?
Contact your Community Office